Please visit our full FAQ page here. Below are some common questions:
Please check your email as we send all order updates and changes. You may also login to your account on our website. Feel free to contact us using the form above or at firstname.lastname@example.org
Please allow at least 1-2 business day to process your order.
Here are the standard shipping times:
USA - usually 4 to 7 business days
Canada - usually 4 to 12 business days
UK - usually 4 to 7 business days
Germany - usually 5 to 7 business days
Australia - usually 14 business days
International - usually 14 to 21 business days
Once your package is shipped out, we have no control over the third party couriers. We do our best to keep track of your shipment. If there is an issue with your shipment, we will notify you as soon as possible. You can keep track of your shipment by the tracking number provided. We see the same information as you.
Expedited shipments are available at higher costs, please go through our check out checkout page to see final cost.