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Free Shipping USA and UK! (Over $50 *not including bulk*)

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MIDORI SPRING LTD WHOLESALE POLICY

This Wholesale Policy outlines the terms and conditions under which Midori Spring LTD (referred to as "Supplier") provides products to all wholesale and business customers or partners (referred to as "Wholesaler"). By placing an order, the Wholesaler agrees to abide by these terms.

1. Products

Supplier agrees to sell to Wholesaler, and Wholesaler agrees to purchase from Supplier, the matcha tea, tea blends, superfood blends, and accessories as listed on the Supplier's website or catalogue if provided.

2. Ordering

Orders placed over our website www.midorispring.com or via email, through Wholesaler's registered Company Address or account, will be deemed a wholesale order under the provisions of this policy.

3. Prices

Products will be sold to Wholesaler based on the wholesaler price or an agreed-upon price confirmed in writing (email or other forms of written confirmation). Prices are subject to review.

4. Payment

Payment must be made upfront for all orders below $1,000. For orders exceeding this amount, a 50% upfront payment is required, with the remaining 50% due prior to shipping. Specific arrangements can be negotiated.

5. Delivery

Products will be shipped from our warehouse within the timeframe agreed upon, factoring in production needs. Custom products may take up to 30 days or longer. However, purchase commitments will only be made for items deliverable within 30 days, typically within a 15-20 day period. Please note that arrival times are estimates only and not contractually guaranteed. While we endeavor to provide accurate shipping estimates, we are not liable for any variations in actual delivery times.

6. Returns

If products are spoiled, defective (see Section 11), or missing, a return or replacement will be offered. All other bulk orders are final sales due to the nature of matcha and related product production; they cannot be exchanged or refunded unless products are spoiled, defective (see Section 11), or missing.

7. Confidentiality

Both parties agree to treat all information exchanged under this policy as confidential.

8. Termination

Either party may terminate this policy with written notice if the other party breaches any of its obligations.

9. Governing Law

This policy will be governed by the laws of the USA, Canada, and the UK.

10. Amendments

Changes to this policy can be made through written agreement, email, or other written forms that validate a conversation, such as chat or letter.

11. Product Quality

All products provided by the Supplier are produced and ensured to be safe, fresh, and well within their expiration date. Any products that do not meet these standards will be considered faulty and qualify for a replacement. Notably, matcha and other fine powders can exhibit 'clumps' or show signs of 'moisture.' Such characteristics are not to be deemed as faulty or of questionable quality. The appearance of clumps and moisture is a natural trait for finely ground powders. Typically, the finer the quality of the powder, the more likely it is to display moisture due to its inherent properties.

12. Entire Policy

This policy contains the complete understanding between both parties, superseding prior negotiations, understandings, and agreements.

Why Midori Spring?

Cultivating Community

 We believe in supporting the hands that nurture the soil and cultivate our tea with love and expertise. Small farms, big dreams – that's where our tea begins.

Clean Tea Commitment

Cleanliness is the heart of our tea philosophy. Our teas are Organic Certified & undergo rigorous third-party testing to ensure they are free from toxins. 

Sustainable Practices & Farming

We’re all about leaving the planet in great shape for future generations. From seed to cup, we follow a path that's green, responsible, and deeply respectful of Mother Nature.

Celebrating Tea Mastery

We don't just source tea; we form bonds with tea masters. These partnerships allow us to offer unique, artisanal teas that aren't mass-produced but carefully crafted. It's a celebration of skill, tradition, and the art of tea-making.

So Matcha Love